Frequently Asked Common Questions

Our answers to the questions most commonly asked. Ask us a question.


  • What sort of businesses do you work with?

    Nexzend Digital Marketing Agency works with businesses large and small. We connect each project with the right professionals with ample experience working on businesses at each scale and specialization. This ensures that the right people are working on each project. Whether you’re a small business looking to reach your local audience or a large multi-national brand looking to launch a new product in numerous markets, we have digital marketing experts that have the experience and passion required to make your marketing campaign a success.

  • What services does NDM provide?

    We are an award-winning digital marketing agency that has made notable strides in both organic and paid search markets. The specific services we provide are in our top navigation comprised of six major areas: search engine optimization, pay per click, social media, reputation management, web development, and marketing automation. We help businesses find an audience online, reach that audience with a powerful message, and turn that engagement with their audience into a meaningful relationship for long-term benefit. Most businesses need a combined approach to digital marketing. To learn more about how we can help you grow your brand online, reach out to us. We can provide you with a thorough analysis of the services you’ll see the most value out of and the expectations you can have from a custom digital marketing campaign.

  • What is your pricing model?

    Each project we work on is specific to the business we are working with. As a result, we do not use a standardized pricing model. Each campaign is tailored to the business we are working with based on what they are looking to achieve and how we can get them there. If you’re interested in getting a custom quote that will both produce value and make sense to you in the long-term, please give us a call or fill out our contact form. One of our sales representatives will learn more about your business and provide you with your own custom quote.

  • Do you work with other agencies?

    It is not uncommon that we help other agencies with projects that are either larger or more specialized than they are used to handling on their own. If you’re offering digital marketing services and have clients requiring solutions you’re not equipped to handle, please reach out to our business development team.

  • What locations do you service and what are your hours of operation?

    Nexzend Digital Marketing Agency is headquartered in the United States of America, but has a presence in the United Kingdom, Australia, Sri Lanka as seen on our “contact us” page. We have physical offices around the world and are interested in helping businesses reach both their local and international audiences.

  • What competitive advantage does NDM offer its clients?

    We believe our greatest strength lies in our unparalleled ability communicate efficiently between the professionals offering the different marketing disciplines we pride ourselves in offering. Your digital marketing campaign may be compromised of SEO, PPC, social media marketing, and other different marketing strategies which can complement one another. Our internal structure enables our teams to work together to produce exceptional results for our clients while other agencies will struggle to bridge the gap between each of their individual services.

Search Engine Optimization

  • How is your SEO service unique to those offered by other agencies?

    We pride ourselves for our attention to detail. From the very start our SEO professionals will perform a deep analysis of your business to understand the market you’re competing in and the specific practices your competitors engage in to compete online. Our approach to SEO focuses on revealing the facts and letting those facts dictate every aspect of the campaign. We choose the keywords your campaign uses, the structure your website takes, and the channels we focus on for off-page based on the results of this analysis. Our research-oriented approach ensures that results are consistently achieved rather than taking a “one-size fits all” approach. You can expect your SEO campaign to be a long-term investment, often requiring 3-6 months before seeing a return. We are upfront about this, but what sets us apart from the competition are the long-term results we achieve. Instead of getting your name ranked and then subsequently losing it, we work to establish your brand as an authority, encouraging search engines to consistently feature your pages at the top of the results.

  • How does NDM charge for SEO services?

    Each campaign is different. Two companies of similar size in similar industries are still going to have vastly different approaches to achieve similar results. We strive to personalize each campaign to the unique objectives and challenges our clients face in getting their website ranked in the search results provided by the major search engines. We are upfront about the costs associated with each campaign. We can provide your business with a custom quote with an outline of the costs, the time commitment from NDM, and when your brand will begin seeing the results of our hard work and dedication to your SEO campaign.

  • How do I know if I am the right fit for NDM's SEO services?

    We are the right fit for businesses which understand that meaningful marketing takes time to achieve. Search engine optimization requires long-term commitment and effort to make it work and to make those results last. Some SEO companies opt to use short-term strategies to get a high placement for a quick fee, but in nearly all of these cases the placements don't last. As major search engines adjust their algorithms to combat link schemes, these strategies do not create lasting results and end up costing more of a headache for clients. We focus on building for the long-term. If you are looking to increase your organic traffic and have a lasting increase for your most competitive keywords, NDM is right for you.

Pay Per Click Management

  • How is your PPC service unique to those offered by other agencies?

    When we take on a pay per click project, we dedicate ourselves to the continued maintenance and adjustment of the campaign to get the most value. Our PPC experts are not fond of the idea of setting up a campaign and letting it do its own thing; we are constantly tracking and monitoring how the campaign is performing in both the short-term and the long-term. Each of our campaigns are rigorously evaluated to get the most value for each keyword, each landing page, and each ad placement to ensure that we are reaching the right audience with the right approach.

  • How does NDM charge for PPC services?

    Each project we take on has different requirements and goals, and as a result we do not have a standardized pricing structure. We make the costs associated with each project understood upfront with no hidden fees or agendas. To get a customized quote for your pay per click campaign, please contact us directly. You’re never obligated to anything until you’re ready to start your pay per click campaign.

  • How do I know if I am the right fit for NDM's PPC services?

    Meaningful marketing takes time. We take on meaningful pay per click projects for businesses that are looking for long-term growth instead of a short-term fix to their marketing anxiety. Nexzend Digital Marketing is not a provider of wholesale marketing solutions. We are passionate about each project we take on and work to continually improve each campaign in terms of performance.

Social Media

  • How is your social media service unique to those offered by other agencies?

    When we take on a social media project for a client, we invest ourselves into their social presence. Each project we take on is an opportunity to put to the test skills our professionals have been developing over years. We take the time to perform research on each brand we represent to understand who they are, what sets them apart from their competition, and who their core audience is. We then identify the best methods of communicating with that audience through social media in order to drive the right type of engagement, leading to the highest possible sales conversions for their campaign.

  • How does NDM charge for social media services?

    Each project we take on is a unique challenge and therefore requires an initial analysis to determine the right route to take. We provide a free quote for all potential projects to clearly define what it is that Nexzend Digital Marketing will be doing and at what cost. Since each project is different, we are unable to provide a standardized method for pricing. We’ll outline exactly what the campaign will cost and in what time period.

  • How do I know if I am the right fit for NDM's social media services?

    We work with businesses that are looking to achieve long-term success in social media over short-term campaigns meant to simply increase numbers. For social media to work, it requires dedication from both the brand name being represented and the team working to make social media work. We are dedicated to the long-term success of each social media campaign we tackle, and we want our clients to be as dedicated to taking advantage of those results. If you’re looking for a wholesale social media service or are simply looking to inflate your presence on social media, Nexzend Digital Marketing might not be the right fit for you. However, if you’re looking to make social media work for you, NDM is the right choice.

Reputation Management

  • How is your reputation management service unique to those offered by other agencies?

    Reputation and brand management have grown to be a major aspect of online marketing as search engines and social media give more authority to feedback, ratings and reviews. NDM considers reputation and brand management to be both an offensive and defensive service. We don’t stop short with just social media, Yelp, and a few other sources. NDM is proactive in consistently widening our scope as different platforms become more influential.

  • How does NDM charge for reputation management services?

    Reputation management is generally billed on an hourly rate. It may be possible that unused hours are credited toward future work within a contract agreement.

  • How do I know if I am the right fit for NDM's reputation management services?

    Reputation and brand management is specific to your business and may possibly include individuals within your company. NDM will perform some background work and evaluate how our services may best help.

Web Design & Development

  • How are your web design and development services unique to those offered by other agencies?

    Your website is often your potential client’s first impression. We understand the importance of that first impression and guarantee the work that we do. Each website is built from the ground up based on your unique requirements and objectives. Before we take on a project, we want to understand the project in addition to understanding what you want to achieve with that website. Our approach to building the website will be laid out up front with timelines and any requirements from your said at the start of the campaign to make the design and/or development process as seamless as possible. We meet our deadlines and exceed expectations.

  • How does NDM charge for web design and development services?

    Website design and development are completely customized here at NDM. A detailed proposal including design, development milestones along with payment terms will be presented prior to any work being done.

  • How do I know if I am the right fit for NDM's web design and development services?

    You’re a great fit if you’re looking to build something for the long-term. We’re not interested in wholesale design and development. Each website is built to your unique requirements and specifications to give you the right website from the very start. If you’re looking for a unique solution to your design and development woes solved professionally, we are the right fit.